A Partnership Built on Trust & Excellence
Our approach to every event is founded on a core commitment: make the music perfect and the process effortless for you. We understand that when you recommend a vendor, your reputation is on the line. That's why we are dedicated to a standard of excellence that reflects well on everyone involved.
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Unwavering Professionalism From our attire and punctuality to our clear, responsive communication, we operate as a seamless extension of your professional team. Your peace of mind is our priority.
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Proactive & Seamless Coordination We anticipate the needs of an event, coordinating in advance on timelines, cues, and layout to ensure a flawless performance without requiring last-minute direction from you or your staff.
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Enhancing Your Vision & Ambiance Our role is to elevate the ambiance you are creating. We work with you and the client to understand the desired atmosphere and provide a musical backdrop that perfectly complements the occasion.
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Guaranteed Client Satisfaction The ultimate goal is a thrilled client. By provideing a beautiful, memorable musical experience, we help ensure your clients are delighted with their event, reinforcing their decision to trust you.
Logistics & Technical Rider
To ensure a smooth and predictable setup for every event, here are our standard logistical and technical requirements. We pride ourselves on being low-maintenance and are happy to adapt to unique venue constraints with advance notice.
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Space Requirement A level area of approximately 5' deep x 6' wide provides comfortable space for our professional digital piano setup.
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Power Requirement Access to one standard, grounded 120V electrical outlet within 25 feet of the performance area is required. We provide our own professional-grade, safely-taped extension cords.
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Sound Requirement (Venue/Client Provided) The venue or client must provide one (1) professional powered speaker with a standard XLR or 1/4" input, placed near the performance area. We will provide all necessary cables to connect our instrument.
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Arrival & Setup Time We typically arrive 60-90 minutes before prelude music begins for a relaxed, thorough setup and sound check. Teardown is efficient and typically completed within 30 minutes post-performance.
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Outdoor Event Protocol For the safety of the equipment and quality of the performance, adequate cover from direct sun, wind, and precipitation is essential. A solid, level, and dry surface is also required.
Frequently Asked Questions from Event Partners
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How far in advance should my client book your services?
For weddings, booking 8-12 months in advance is highly recommended, especially for popular Saturday dates. For corporate or private events, 2-4 months is often sufficient, but earlier is always better to guarantee availability.
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Can you perform on a piano provided by the venue?
Absolutely! We are delighted to perform on a venue's well-maintained acoustic piano. We simply ask for confirmation that it has been tuned within the last 3-4 months to ensure the best possible sound for the client.
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What is your standard performance attire?
Our standard attire is a professional, dark suit and tie. For black-tie events, a tuxedo is standard. We always aim to dress in a manner that complements the formality of the occasion.
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Do you offer a commission for referrals?
We prefer to build partnerships based on mutual trust and exceptional service. While we do not offer a standard commission, we are always eager to reciprocate by referring our clients to trusted partners.
Partnership & Event Inquiry
Interested in adding Keys by Caleb to your preferred vendor list, inquiring for a specific client, or discussing other collaboration opportunities? Please use the form below or contact us at keysbycaleb@gmail.com.